FAQS

Frequently Asked Questions (FAQ)

1. What sizes do your products come in?
We offer a wide range of sizes to suit dogs of all breeds and sizes. For specific products, please check the size guide on each product page to ensure the perfect fit for your pet.

2. How do I know which product is right for my dog?
Each product page provides detailed information about its features, sizing, and intended use. If you need further guidance, feel free to reach out to us at [email protected], and we will help you choose the best product for your dog's needs.

3. Are your products safe for my dog?
Yes, all our products are made with high-quality, pet-safe materials. They are designed to be durable, comfortable, and functional, ensuring your pet’s safety and enjoyment. We also test each product for quality before it reaches you.

4. How do I care for your products?
Most of our products are easy to clean and maintain. Specific care instructions are available on the product page for each item. For general cleaning, many of our products are machine washable or can be wiped down with a damp cloth.

5. Do you offer international shipping?
Currently, we offer shipping within the United States. We are working on expanding our shipping options, so stay tuned for future updates regarding international deliveries.

6. Can I return or exchange my purchase?
Yes, we offer a hassle-free return and exchange policy. If you're not satisfied with your purchase, simply reach out to us within 30 days of receiving the product, and we’ll guide you through the return or exchange process.

7. How can I track my order?
Once your order is shipped, we’ll send you a tracking number via email so you can monitor your package's journey.

8. Do you offer gift cards?
At this moment, we do not offer gift cards. However, we’re exploring this as an option for the future, so be sure to check back!